Information Collection and Use
AssistGuide is the sole user of the information collected on this site. We will not sell, share, or rent this information to others. AssistGuide collects information from our users at different points on our website in order to provide better service to our users.

This web site has agreed to notify you of:

1. What personally identifiable information of yours is collected from you through the web site

2. How the information is used

3. What choices are available to you regarding collection and use of the information

4. The kind of security procedures that are in place to protect the information

5. How you can correct any inaccuracies in the information.

If you feel that this company is not abiding by its posted privacy policy, you should first contact AssistGuide at:

AssistGuide, 2452 Centerline Industrial Drive, St. Louis, MO 63043
or via email at: info@assistguide.com.

Registration
Some areas of this website require that a user must first complete a registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. When applicable, we sometimes encourage users to provide demographic information (such as income level and gender), and unique identifiers so that we may create a more personalized experience on our site. However, it is completely optional for the user to provide such information.

Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user may be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.

Sharing
We do not share aggregated demographic information with our partners and advertisers.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. AssistGuide will automatically send the friend a one-time email inviting them to visit the site. AssistGuide stores this information for the sole purpose of sending this one-time email. The friend may contact AssistGuide at info@assistguide.com to request the removal of this information from their database.

Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.

If you have any questions about the security at our website, you can send an email to info@assistguide.com.

Special Offers
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the member information page or by emailing our customer support at info@assistguide.com.

Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information.

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in an email to newsletter@assistguide.com.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.